Fresh Eyes Project

This initiative focused on evaluating the end-to-end user experience of the WorldRemit apps from a fresh perspective. Participants documented the full money transfer journey through screenshots and annotated insights, capturing moments of friction, bugs, confusion, and positive interactions.

CLIENT

YEAR2024

DELIVERABLESUX/UI & RESEARCH

ROLELEAD PRODUCT DESIGNER & USER RESEARCH

Postits

Edge Case: Delete Account Step 1

Edge Case: Delete Account Step 2

Edge Case: Delete Account Step 3

Edge Case: First transfer after creating the account Step 1

Edge Case: First transfer after creating the account Step 2

Edge Case: First transfer after creating the account Step 3

Edge Case: First transfer after creating the account Step 4

Edge Case: First transfer after creating the account Step 5

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